However, the sizing for plus size runs small. The service was super fast and I got a resolution within a day. You can ask the customer service team or check the return and exchange policy on the website by yourself. They are exceptional quality, true to size, and very flattering. 17. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. and Great clothing at a low price. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. The competitions prices and suits don't compare! It doesn't feel thin or look cheap. It is such a good website with great products! Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. Customer service is easy to work with and very friendly. If you plan to shop online, you have a good chance to buy on sale. We use cookies to give you a better shopping experience. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. Great to shop on! I need to check on the status of my order from cupshe.com - how can I do that? I was really pleased and impressed with the efficiency customer care. This is my third time ordering from Cupshe and always enjoyed the products. Then you can choose to call back or reach out via Cupshe social media platforms. We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. And your goods will be delivered for free. I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. 2) Product name or SKU number (you can find this in your confirmation email). Express. The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. Buy 49.00 more to get Free Shipping in UK! 1) Please contact us via livechat or email to request an exchange. I'm glad I took a chance on Cupshe. Why do people call Cupshe customer service? Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. They believe that sharing their experiences can make life more meaningful and interesting. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. Privacy policy, Enter the coupon code at checkout to get offer. Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. Reply from Cupshe. Only $49.00 more to get them FASTER & FREE in US ! The products are really nice and good quality. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. All return requests must be initiated within 30 days your package has been delivered. product or service after clicking one of our links. NextUs Lending was founded on the idea that the lives of today's borrowers have outgrown the guidelines of institutional lenders. To initiate a return, please contact customer service for an assessment. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. They fit so well and the designs are great for my body type. I was surprised because they didn't want the swimsuit returned. Value 116. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you. 2 bikinis and 1 one-piece. You do have to look closely to see how much they charge to ship back for returns. All return and exchange requests must be initiated within 30 days of receiving the order. If you wanna initiate a return, please clicking "Start A Return". 3. I always find what Im looking for and Im tough to buy for. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. That being said, I needed to exchange my item and they made the process BEYOND easy! Yes! When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! -- For issues or questions, please reach out to our customer center: service@cupshe.com. Very happy about this and would shop again with Cupshe! GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe They were quick to resolve any issues and I absolutely love my purchase. Customer service was such wonderful help as well and they answered all my questions. Valid seller, all pieces came in great condition with fair prices. You can have great product, but it's your customer service that keeps a loyal customer. How can I get the refund for my return? Highly recommend. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Please note that purchases made with coupons cannot be returned or exchanged. My overall cupshe experience was amazing! Quality material and sizing was pretty spot on. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. Sold by heather6162014. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. Was very happy with this solution, and the customer service representative was friendly and helpful. 7. The customer service is very good and shipping was fast. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). Fast delivery, full service customer support. (888) 892-5279. -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! *Subscribe to Enjoy more choices for 1st Order! Wonderful service. Visit Website. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Customer service is fabulous. CupShe has an average consumer rating of 1 stars from 35 reviews. 18. purchases from Amazon.com. Our swimwear comes with a removable hygiene liner to ensure your safety. Extra 50% Off Your Order With Coupon Code At Cupshe.com. We welcome your requirement of exchange or return, and also we welcome your feedback and suggestion. Very impressed to date they have definitely gained a loyal customer!!! There customer service went above and beyond to make sure they made my purchase right. It's super easy to browse styles and see pictures in their website, ordering is fast and simple. How can I apply a promo code or use a Gift Card? 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. I had a coupon that expired. However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. Customs duties are charged according to the local customs policy. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. CA. terms of use Customer service is always ready to make ANY issue you might have better Needless to say. without changing your browser settings you agree to their use. We also support AUD and EUR on our Australian and European sites. Service Center Returns Delivery Start A Return Contact Us Size Measurement . CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. So you need to act fast. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. You will be required to reply with your selected refund option in order to proceed. Orders are shipped within 1 business day. If we made a mistake and sent the wrong item, don't worry - we'll make it right! 22 May 2016. Thank you for your patience and understanding. Check your confirmation email to see if your order will arrive in multiple packages. If you need more help, feel free to contact our Customer Care Team. If you continue BAG Only $49.00 more to get them FASTER & FREE in US ! I have been happy with shipping and service and adorable swim suits!!!!! links within this website. They are very well made! Absolutely love the Estelle Shimmery Back Hook Bikini. Thank you! Description: Never worn, new with tags, cupshe push up one piece. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. Jun 13, 2016. Please try again. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Please contact your credit card issuer for further support. Great products. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. 4. I will be filing a complain with the BBB next. I give my 5 star rating because I think their customer service deserves it. Fits up to a D-cup size. Sadly, my measurements were in between two sizes and I sized up. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. We always want to ensure that we get you all your faves! Many options if the item you ordered doesnt work out. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. We do not offer Freight To Collect (FTC) services for returns. Go to here and use your order number to track your package. The person who helped me quickly identified and resolved the problem. I ordered some different options and was pleasantly surprised! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. Please see below for more information on our return policy. 1. User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. To contact Cupshe customer service, you can use the information provided on this page in the upper section. 3. Please try again. The suits were exactly as pictured and were very nice quality. Include the order number, a photo of the defective/damaged product, and a short description. Please try again. Beautiful products of excellent quality. You've come to the right place. You can also go to to sign up for membership rates. Cupshe responded immediately to my questions and requests. Stop sitting on the fence, just take action and enjoy the discount. You can get a discount on 20% OFF, it seems like is selling at a loss. I have told everybody I know they half to download this app! Cupshe is not just some fashionistas working solely for a rapid development, we want to become trendsetters and bring the quickest fashion to all females, through hard work, creativity and dedication. I'll definitely look at Cupshe next time I want a bikini. That has not happy with my orders from Cupshe. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. Excellent swim wear. Affiliate disclosure: Hotdeals.com uses affiliate programs for 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. Adding a filter of bottom coverage would help the website searching. CupShe has resolved 1 complaints. What should I do if I need to request a return? ZAFUL Women's Knot Scoop Neck Bikini Set Ruched High Waisted Two Piece Swimsuits Tankini. privacy policy, See our CupShe reviews first appeared on Complaints Board on Aug 1, 2016. The process was flawless. If you wanna initiate a return, please clicking " Start A Return ". Limited Time. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. They also all fit great according the the size chart provided. Beautiful flattering bathing suits at reasonable prices. Each swimsuit that I have purchased from your website has been great. We will accept returns within 30 days of delivery. privacy policy. Get ready to see some cute styles heading your way! Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. 2) It is your responsibility to ensure that your credit card account is not closed or canceled. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Can I return an item purchased with a coupon? Date of experience: December 29, 2022. First time customer. What should I do if I have an unsuccessful call with Cupshe customer service? The sizing is a little off, but that's to be expected. and 3. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. They quickly resolve my issue on the one bikini that didnt fit right. Fast shipping and buyer protection. Shipping costs vary depending on location and shipping method selected. I ordered 3 bathing suits. I bought beautiful cover ups too. My wife had an accident last year and couldnt go swimming. You can either call or email them directly. and Offers like Cupshe special offer Up to 20% off don't come around every day. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. I needed assistance with an order that had not processed a coupon code. Please contact us with an image of the items you received and the shipping slip on the original package. Be the first to know every sale and access to exclusive deals. Fast delivery, full service customer support. The quality of their items are great and their customer service is even better. You can also go to to sign up for membership rates. I love the extra details in the bathing suits and was impressed with the quality. No customer service. This is required for return or exchange. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. Great customer service! Their prices are so reasonable that you can purchase multiple suits. Email your request to service@cupshe.com with your reason for return. I ordered a dress for an upcoming wedding which was to small. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. MORE+. Thanks Cupshe.com, I will defiantly recommend your products and order again. Love the options. Remember, these Coupon Codes have a time limit. Stop sitting on the fence, just take action and enjoy the discount. Unfortunately one of them did not fit me and had to ask for a refund. Great quality material and construction. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>, Enter your order number to check its status. 53. I am a bot, and this action was performed automatically. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. This company has no customer service. It seemed like I bought them one day and they were here within a couple of days. Low rise sits on the hip. 2. First of all, you can check for Cupshe sales and promotions. Great products. Buy on Amazon: 6: luvamia Women's Two Pieces . Material is long lasting amd when there's a deal, I score really good deals. It was difficult to locate bottoms that had more coverage. You'll enjoy exclusive deals, offers and rewards. I feel the fabric will hold up well. Bikini sets must be returned with both top and bottom. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. Read honest and unbiased product reviews from our users. FEATURES 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. They responded quickly and were attentive to my concerns. Will purchase from this website again. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. PRODUCTS. FABRIC & CARE. I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. You'll enjoy exclusive deals, offers and rewards. Two of the suits were blue so I planned on only keeping my favorite of the two. Purchases made with coupons/store credit cannot be returned or exchanged. Offers like Cupshe special offer Up to 20% off don't come around every day. At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! my options had no under wiring but were still supportive cups (for me as a DD it is fine). Yes, you can cancel or change your order BEFORE it is shipped. Limited Time. The two bathing suits I got are high quality, soft, and fit well. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. I will never buy my bikinis anywhere else. Refunds are credited to the original form of payment. Sounds great, right? When will my order be shipped? 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number For items in stock, well send them out within 1 business day after purchase. That really helps me figure out what size I should order. Please check your spam mailbox if you don't see it. The quality of their suits for the price is what has me coming back. Returning, although not ideal, was quite painless. Shipping reasonable 5-7 days. 3. Remember, these Coupon Codes have a time limit. Get Sweet Perks + Exclusive Offers + Members Hotline! Please provide relevant photos to our Customer Care Team for review. 1 More posts you may like r/Target Join Plus I love the discounts! Privacy Policy. I was able to exchange the items without a problem. They all fit perfectly except one. poor customer service, poor delivery time, poor quality of product. Sounds great, right? Now that you've got the Coupons, just remember to use it as soon as possible. Oops, there was a hiccup! Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. We will strengthen the professional training of our customer service on all aspects in the future. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. What a beautiful swimsuits! was posted on Apr 5, 2022. monetization. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Highly recommended. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. No phone number, no reply to emails. Only $49.00 more to get them FASTER & FREE in US ! Refer a friend and earn rewards! I'll come back for sure. Follow these simple tips to score great deals and discounts at this brand. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! As an Amazon Associate, we may earn commissions from qualifying If you feel motivated, then just act now! Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. So thank you thank you thank you! Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. What do I do? Cupshe.com Shipping & Delivery Time in the US. Then of course I ordered more product. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. This complaint was posted by a verified customer. Do you agree with Cupshe's 4-star rating? Share. We have sent you an email with some solutions. Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe It was my first time ordering from cupshe and some of the items did not work for me. The customer is responsible for all return shipping fees. Material is thick enough to feel substantial. Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Beautiful products and extremely speedy, helpful customer serice. Cupshe Returns. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. I absolutely love every swimsuit, I have purchased. Here is how their fraudulent business works. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). About our cookies policy . Click here to get notifications about new complaints of CupShe. What should I do if my package is missing an item? You'll enjoy exclusive deals, offers and rewards. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. I probably have like 15 bathing suits from cupshe and I love them all! Definitely keeping them among my favorite brands to buy online. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. Oops, there was a hiccup! I ordered two bathing suits (a tankini set, and a one piece). Right now, 15% Off Orders $69+ any orders . I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. Only $49.00 more to get them FASTER & FREE in US ! I love them all. MORE+, Want to get what you want at a low price? Refer a friend and earn rewards! Very happy :). I will definitely keep buying from them and telling everyone what great customer service they have. Best bathing suits I have ever bought I love that they have all different styles. The swimsuit I ordered was too small, so I enquired about a refund. Don't be afraid to buy from them they are honest and reliable. We absolutely respect your choice and decision. The only thing I was would change is that you offer mix n match sizes. We appreciate your understanding. I contacted customer service to see if I could change order. terms of use 16. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . ** Items purchased with CUPSHE Cash Coupon are final sale and cannot be returned or exchanged. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black.
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